TERMS OF SERVICE

The terms that apply when you use our store.

These Terms of Service explain the rules that apply when you browse Nature Lane, place an order, use our website, or interact with our services. Please read them carefully.

Last updated: November 1, 2025

Overview

These Terms of Service (“Terms”) apply to your use of the Nature Lane website at naturelaneorganics.com, our online store, and any services we provide through them (together, the “Services”). The Services are operated by Nature Lane Organics (“Nature Lane,” “we,” “us,” or “our”). By using the Services or placing an order, you agree to these Terms, our Privacy Policy, and any other policies posted on this site. If you do not agree, please do not use the Services.

These Terms apply to all visitors, browsers, and customers. You confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow a minor in your care to use the Services. We may update these Terms at any time by posting an updated version here; the changes take effect when posted, and your continued use of the Services means you accept the updated Terms.


Section 1 — Access and Account

You may need to create an account to access certain features of the Services. You are responsible for keeping your account credentials confidential and for all activity that happens under your account. Please notify us right away if you believe your account has been used without your authorization. You agree to provide accurate, current, and complete information when you create an account or place an order, and to keep that information up to date. We may suspend or terminate access to the Services for any user who violates these Terms or whose use we reasonably believe to be unlawful or harmful.


Section 2 — Products

Product descriptions, photographs, ingredient lists, and other product information on the Services are provided to help you understand what we sell. We try to keep this information accurate, but we cannot guarantee that all details are error-free. Colors, packaging, and product details may appear differently on different screens and may change over time. Products are intended for personal use and not for resale, and they are subject to availability. We reserve the right to limit the quantity of any product we sell or to discontinue any product at any time.


Section 3 — Orders

When you place an order, you make an offer to purchase. Your order is not accepted until we send you a confirmation. We reserve the right to limit, refuse, or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors, that contain inaccurate billing or shipping information, or that we suspect to be fraudulent. We may also limit sales by person, household, or order. If we change or cancel an order, we will try to notify you using the email address you provided.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.


Section 4 — Prices and Billing

All prices are shown in U.S. dollars and are subject to change at any time. We are not obligated to honor pricing that is clearly the result of a typographical error or other mistake. Applicable taxes, shipping, and other fees are calculated at checkout and shown before you confirm your order. Payment is processed through secure third-party payment providers; by submitting an order, you authorize the charge of the order total to the payment method you provide.


Section 5 — Shipping and Delivery

We will arrange shipment of the products you order using the address you provide. Estimated shipping and delivery times are provided for convenience and are not guaranteed. Risk of loss and title for products pass to you when the carrier accepts the package from us. We are not responsible for carrier delays, customs delays, or events outside our control.


Section 6 — Intellectual Property

All content on the Services — including our logo, product names, photographs, illustrations, copy, designs, and code — is owned by Nature Lane or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may view, download, and share content for your personal, non-commercial use, but you may not copy, reproduce, modify, distribute, publicly display, or create derivative works from any of our content without our prior written permission.


Section 7 — Third-Party Tools and Links

The Services may include optional tools, applications, or features provided by third parties (for example, review widgets, subscription tools, or analytics). These tools are provided “as is” and “as available” without any warranties, representations, or conditions of any kind. Your use of any optional third-party tool is at your own risk and is subject to the third party’s terms of service and privacy policy.

The Services may also contain links to third-party websites. We are not responsible for the content, policies, or practices of any linked website, and we do not endorse them. You should review the terms and privacy practices of any third-party site before using it.


Section 8 — Relationship with Shopify

Our store is powered by Shopify, which provides the e-commerce platform that lets us sell our products and services to you. Shopify is our service provider; your purchase is from Nature Lane Organics, not from Shopify. Shopify has its own terms of service that govern its platform.


Section 9 — Privacy

Your privacy is important to us. Our Privacy Policy explains what personal information we collect, how we use it, and the choices available to you. By using the Services, you agree to the practices described in the Privacy Policy.


Section 10 — Feedback

We welcome your comments, questions, and feedback. Any feedback, suggestions, ideas, or other materials you send to us through the Services are non-confidential, and we may use them in any way and for any purpose without compensation to you. We will not identify you publicly by name in connection with your feedback without your permission.


Section 11 — Errors, Inaccuracies and Omissions

The Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, or other information. We reserve the right to correct any errors, change or update information, or cancel orders at any time without prior notice, including after an order has been submitted. We are not obligated to update, amend, or clarify information on the Services, except as required by law.


Section 12 — Prohibited Uses

In addition to other prohibitions described in these Terms, you may not use the Services or its content:

  • for any unlawful purpose;
  • to solicit others to perform unlawful acts;
  • to violate any applicable laws or regulations;
  • to infringe upon or violate our intellectual property rights or those of others;
  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone;
  • to submit false or misleading information;
  • to upload or transmit viruses or any other type of malicious code;
  • to collect or track the personal information of others;
  • to spam, phish, pharm, pretext, spider, crawl, or scrape;
  • for any obscene or immoral purpose; or
  • to interfere with or circumvent the security features of the Services.

We reserve the right to terminate your access to the Services for violating any of these prohibitions.


Section 13 — Termination

You may stop using the Services at any time. We may suspend or terminate your access to the Services, with or without notice, if we believe you have breached these Terms or for any other reason at our discretion. The obligations and liabilities of the parties incurred before the termination date will survive the termination of this agreement for all purposes.


Section 14 — Disclaimer of Warranties

THE SERVICES AND THE PRODUCTS SOLD THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT THE INFORMATION, CONTENT, OR PRODUCTS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Section 15 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NATURE LANE ORGANICS, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT.

IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF YOUR CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.


Section 16 — Indemnification

You agree to indemnify, defend, and hold harmless Nature Lane Organics and our affiliates, officers, directors, employees, agents, contractors, suppliers, and licensors from any claim or demand, including reasonable attorneys’ fees, made by any third party arising out of or related to your breach of these Terms or your violation of any law or the rights of a third party.


Section 17 — Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of the remaining provisions.

Section 18 — Waiver and Entire Agreement

The failure of Nature Lane to exercise or enforce any right or provision of these Terms is not a waiver of that right or provision. These Terms, together with our Privacy Policy, Refund Policy, and any other policies or rules posted by us on the Services, constitute the entire agreement between you and Nature Lane Organics regarding the Services and supersede any prior agreements between us on the same subject matter.

Section 19 — Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time without restriction.


Section 20 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Nature Lane Organics is headquartered.


Section 21 — Changes to These Terms

We may update or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.


Section 22 — Contact Information

Questions about the Terms of Service should be sent to us at info@naturelaneorganics.com.